Penguin Transcription was launched by me, Anne Hickley (then Anne Gerrish), in 2003. It started as Penguin Office Services, which is still running and provides general support services including document formatting, proof reading and editing amongst other things. However, after a short time I realised that: a) I was tired of being mistaken for an office supplies company and b) I really enjoyed transcription, above and beyond any of the other services I provided.
Penguin Transcription offers a wide variety of transcription services including transcription of interviews and focus groups for researchers, conference and meeting recordings, dictations and notes etc. We work with universities, corporations, charities, SMEs, students, journalists and authors, to name but a few.
From a small start in a home office, we are now based in an office in Wayland House, Watton, Norfolk, and I employ two other transcribers, Taryn and Clare, as well as working with a small number of other tried and tested people on a sub-contracted basis.
I set up the company while living in Cambridge. Prior to that I had many years’ experience in a wide variety of administrative posts. Just before setting up the organisation I worked as Provost’s Secretary at King’s College, Cambridge. A lovely place to work! Previous roles included provision of secretarial services, PA work, project management and administration, academic and business report writing and editing, proof reading, presentation production and recruitment. I have worked for a range of companies and institutions from SMEs to multinational businesses.
I have a degree and a doctorate, and I also hold the Diploma in Recruitment Practice, the membership qualification for the Recruitment and Employment Confederation.
My husband and I, and our two cats, live near Watton and we really love the Wayland area of Norfolk. When I’m not typing, I’m learning Spanish (slowly) and botanical drawing (slightly faster) and also like to crochet, embroider and walk in this beautiful part of England.